24/7/365 engineer cover for maintained customers

// Packages · Essex, London & the South East

Maintenance and monitoring packages

Every Minerva contract is bespoke. These typical packages show how cover is usually put together for fire alarm, CCTV, intruder alarm and access control systems. We quote each one for your site.

// Maintenance cover

Three typical maintenance levels

Available for fire alarm, CCTV, intruder alarm and access control systems, or a mix across one contract. Every contract has an annual cancellation clause if we miss key performance levels.

Planned maintenance

Bronze

  • Pre-planned maintenance visits
  • Other call-outs at rates agreed at the start
  • Materials at rates agreed at the start

Price: quoted for your site

Planned visits + call-outs

Silver

  • Pre-planned maintenance visits
  • All call-outs included
  • Materials at previously agreed rates

Price: quoted for your site

All-inclusive cover

Gold

  • Pre-planned maintenance visits
  • All call-outs included
  • All replacement parts included

Price: quoted for your site

Need something different? We also build bespoke packages for mixed-age, multi-site estates.

// By system

What each package covers

Fire alarm

Planned servicing of detection and alarm systems in line with relevant maintenance recommendations, with service records for your logbook.

About fire alarm

CCTV

Camera, recorder and image-quality checks so footage remains usable when you need it.

About cctv

Intruder alarms

Planned servicing of detectors, control panels and signalling, with optional 24/7 alarm monitoring.

About intruder alarms

Access control

Checks of doors, readers, controllers and user records to keep entry secure and reliable.

About access control

// Monitored systems

24/7 alarm monitoring

Add round-the-clock monitoring from our Alarm Receiving Centre to fire and intruder systems. There are four service levels, up to web interfaces that track intruders through buildings. We match the level to each site's risk.

Price: quoted for your siteAbout ARC monitoring & maintenance

Request a price quote

Tell us about your sites and systems. We'll review the details and send a quote for the right package.

Systems in scope

Direct enquiries: sales@minervafiresecurity.co.uk · 01268 560500

// Talk to us directly

Speak to our sales team

Call or email us to discuss your sites and get a quote.

Get a quote for your sites

Book a technical consultation. We'll review your systems and recommend the right maintenance and monitoring cover.

Book a technical consultation