24/7/365 engineer cover for maintained customers
Illustrative alarm monitoring operator and CCTV screens
Capabilities / ARC monitoring & maintenance

24/7 ARC Monitoring & Maintenance

Keep your fire and security systems supported throughout their working life. Combine round-the-clock alarm monitoring with clear commercial fire alarm and security maintenance cover across your premises in Essex, London and the South East.

Book a technical consultation

Minerva Fire & Security · Design / Install / Maintain

Engineer-led deliveryIntegrated systemsLifetime maintenance

// Technical scope

Built around your operational requirements

24/7 ARC monitoring

Four monitoring service levels, including web interfaces that track intruder movement through buildings.

Defined maintenance cover

Gold, Silver and Bronze contracts let you choose the balance of planned visits, call-outs and replacement parts.

Estate-wide accountability

Bespoke packages for your sites, supported by a single team across fire detection, CCTV, intruder and access control.

// Delivery & support

One partner, from design to ongoing care

  • Gold: all call-outs, replacement parts and planned preventative visits.
  • Silver: call-outs and planned visits, with materials at agreed rates.
  • Bronze: planned visits, with other calls and materials at agreed rates.
  • Annual cancellation clause if key performance levels are missed.
  1. 01

    Technical review

    Your sites, existing systems and project requirements.

  2. 02

    Design & delivery

    Coordinated scope, installation and commissioning.

  3. 03

    Handover & maintenance

    Operator training and ongoing system support.

// Technical consultation

Book a technical consultation

Tell us about the systems and sites you need covered, your existing contract and the monitoring or maintenance scope you want to review.

Systems in scope

Direct enquiries: sales@minervafiresecurity.co.uk · 01268 560500