24/7/365 engineer cover for maintained customers

// For facilities managers

Keep every system compliant, monitored and working — without chasing contractors.

Minerva takes ownership of fire, CCTV, intruder and access control across your buildings, with planned maintenance, fast call-outs and clear reporting.

24/7

ARC monitoring

3

Maintenance tiers + bespoke

NSI

NACOSS approved

Annual

Cancellation clause

// What we solve

Fewer suppliers, fewer surprises, audit-ready records.

Compliance on schedule

Planned preventative visits aligned to relevant maintenance recommendations, with service records to support inspection readiness.

Inherited systems welcome

We take on existing installations as well as new ones — no forced rip-and-replace.

Verified alarm response

ARC monitoring and verified alarm handling coordinated with your site's response arrangements.

Predictable costs

Gold covers call-outs and parts; Silver and Bronze use pre-agreed rates. No small print.

Clear documentation

Service records and system documentation ready for insurers and auditors.

One point of contact

A single accountable team across every discipline and site.

// Proof points

Why facilities teams switch to Minerva

  • NSI (NACOSS) approved and accredited CCTV installer with a track record on tamper-proof systems.
  • Gold contracts include all call-outs and all replacement parts.
  • Four ARC service levels, up to web-based intruder tracking through buildings.
  • Annual cancellation clauses — if we miss key performance levels, you can leave.
  • Operator training for both manned and unmanned systems.
  • Bespoke maintenance packages shaped around your sites.

// Next step

Book a technical consultation

Tell us about your buildings and current systems. An engineer will review your maintenance and compliance position and recommend the right cover.

Systems in scope

Direct enquiries: sales@minervafiresecurity.co.uk · 01268 560500